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Protect you and your family by preparing for the unexpected

Contact Us

Contact details

If you wish to discuss anything concerning your policy you can write or call to us using the following details.

Personal Accident or Cancer Care Insurance

The A&H Customer Services Manager
Chubb
200 Broomielaw
Glasgow
G1 4RU


Telephone: 0345 045 0132
Fax: 01293 597 376
Email: cust.servuk@chubb.com

Travel Insurance

Chubb
Travel Insurance Claims
PO Box 1086
Belfast
BT1 9ES


For a Travel quote and to buy you can also call us on this number, just select Customer Services


Telephone: 0345 045 0132
Email: helpinghand.travel@chubb.com

Customer complaints

We aim to provide a high quality service at all times. If for any reason you are unhappy with our service, we would like you to tell us, so that we can try to put things right.

Please contact us at the address above that relates to the product you have purchased or on the contact details contained in your Policy Document. Please ensure you have your Policy number handy when contacting us.

In the event you have cause for complaint and we are unable to resolve it with you, you may be able to approach the Financial Ombudsman Service.

Contacting the Financial Ombudsman Service does not affect your statutory rights.

The Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Tel:+44 (0) 800 023 4567
Tel:+44 (0) 300 123 9 123
(calls to 03 numbers are charged at the same rate as 01 or 02 numbers on a mobile phone)

e-mail: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk