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It pays to plan for the unexpected

Make a Claim

If you need to make a claim on your insurance we appreciate this means that you’re going through a tough time. You’ve had an accident or you’re dealing with the sickness of cancer.

We want you to know that we’ll do everything we can to make the claim process as simple as possible, so you can concentrate on the things that are important.

If you need to make a claim under the Scheduled Airline Failure, Winter Sports, Legal Expenses, Personal Liability, or Hijack section of your policy, please contact us on 0345 045 0132.

Peace of mind in case the unthinkable happens

Claim forms

Simply download the claim form, fill it in and return it to us. You can scan it and email it back to us at: helpinghand.travel@chubb.com or post it to us.

ACE European Group, a Chubb company, Travel Insurance Claims, PO Box 1086, Belfast. BT1 9ES